Terms of Use

Effective Date: 27/01/25 • Last Updated: 27/01/25

Welcome to vSeek. By accessing or using the App, you agree to these Terms of Use. Please read them carefully before using the App.

1. General Use Policy

  • The App is provided for personal and non-commercial educational purposes only.
  • Users must not use the App in a way that violates any applicable laws, regulations, or third-party rights.

2. Copyright and Intellectual Property

  • Materials are sourced from publicly available VCAA past exams and belong to VCAA and/or third-party copyright holders.
  • Users may access and use these materials solely for educational purposes.
  • Unauthorized reproduction, redistribution, or commercial use is strictly prohibited.

3. Restricted Content

  • Some materials containing third-party licensed content may not be displayed or downloadable.
  • Restricted content will be excluded from results. Users may refer to original VCAA documents for complete access.

4. Downloading and Use

  • Users may download PDFs generated by the App, subject to VCAA's copyright guidelines.
  • By downloading, users agree not to distribute, reproduce, or misuse the materials.

5. Disclaimers

  • The App is provided "as is" with no warranties regarding accuracy or availability.
  • vSeek is not affiliated with VCAA. The App does not substitute for official VCAA resources.
  • Some content may not align with current study designs. Use responsibly.

6. Privacy and Data

  • The App processes queries temporarily for functionality purposes only.
  • By using the App, users consent to this temporary data processing.
  • For more details, please refer to our Privacy Policy.

7. Subscriptions and Payments

  • Premium subscription plans are available for enhanced access to the App's features.
  • Subscription fees are billed in advance on a monthly or annual basis depending on the plan selected.
  • Subscriptions automatically renew unless cancelled before the renewal date.
  • You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
  • All payments are processed securely through Stripe. We do not store your payment card details.

8. Refund Policy

  • Due to the digital nature of our services, refunds are generally not provided once a subscription period has begun.
  • Exceptions may be made for technical issues that prevent access to paid features. Contact us within 7 days of the issue occurring.
  • Refund requests should be sent to [email protected] with your account details and reason for the request.

9. Usage Limits

  • Free accounts are subject to daily usage limits on searches, chat messages, and content views.
  • Premium and Pro subscriptions provide increased or unlimited access depending on the plan.
  • Usage limits reset daily at midnight UTC.
  • We reserve the right to modify usage limits with reasonable notice to users.

10. Changes to Service

  • We reserve the right to modify, suspend, or discontinue the App at any time.
  • Updates to Terms will be posted with an updated "Last Updated" date.
  • Continued use of the App after changes constitutes acceptance of the updated Terms.

Contact Us

Questions or concerns about these Terms of Use?

[email protected]